By booking with Packitt, you agree to the following:
 
Services
We provide:
 

Local and long-distance moving (within California)

Packing and unpacking

Junk removal

Specialty item handling (e.g., safes, pianos, appliances)
 
Estimates

Estimates are based on provided information

Final cost may vary based on actual conditions, time, and items moved
 
Payments

We accept cash, credit/debit cards, and electronic payments

Payments are processed securely via Square

Payment is due upon completion unless otherwise agreed
 
Deposits

Deposits may be required to secure your booking

Deposits are applied toward the final bill

❌ Cancellation & Refund Policy

A minimum 24-hour notice is required for cancellations

Late cancellations may result in loss of deposit

Approved cancellations may qualify for refunds depending on timing
📦 Damage & Liability Policy
 
Coverage
We offer Full Value Protection, meaning:
 

We will repair, replace, or compensate for damaged items
 
Claims

Damage must be reported within 7 days of the move

Claims submitted after this period may not be accepted
 
Limitations
We are not responsible for:
 

Pre-existing damage

Items packed by the customer

Hazardous or prohibited items
 
⏱️ Delays Policy
While we strive for punctuality, delays may occur due to:
 

Traffic

Weather

Unforeseen circumstances
We will communicate any delays as soon as possible.
 
💬 Communication Policy (SMS & Email)
By providing your contact information, you agree to receive:
 

Service updates via text and email

Appointment confirmations

Occasional promotions
You may opt out at any time.
 
🎁 Discount Policy

Customers may receive 5% off under qualifying promotions

Discounts cannot always be combined unless stated
 
⚠️ Age Requirement
Services are available only to individuals 18 years or older